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Breaking Language Barriers
Effective communication is essential for the success of any business, but language barriers can hinder it. That’s where InTone comes in.
InTone is a voice platform powered by artificial intelligence that real-time enhances accents, thereby facilitating communication for non-native English speakers with customers in English-speaking nations. Recently, InTone secured seed funding of $1.7 million led by Yellow Rocks!, A.Partners, and business angels from BPO and AI industries.
This funding will be used to scale InTone with new SMB and Enterprise BPO customers from India, the Philippines, and LATAM. In this blog post, we will explore the technology behind InTone, its target market, the benefits it offers, and its future prospects.
Technology Behind InTone
InTone’s technology uses deep neural networks that focus on sounds to enhance accents in real-time. The technology works for rare words, technical terms, and proper names.
It has the ability to transpose regional accents to neutral British or American English in real-time using modern neural AI models. Therefore, non-native English speakers can effectively communicate with their customers without requiring extensive language training.
InTone’s Target Market
InTone already works with call centers, BPOs, and customer experience companies with over 50,000 global voice support employees. InTone’s technology can help non-native English speakers communicate more effectively with customers in English-speaking countries.
The startup launched the technology earlier this year in India and plans to expand the product with its existing customers.
Benefits of InTone’s Technology
InTone’s technology offers several benefits for businesses. It improves customer experience, increases customer satisfaction, and reduces communication barriers. InTone’s technology can help businesses save time and money by reducing the need for traditional language training programs.
This means that businesses can focus on their core competencies while InTone helps improve communication with their global customer base.
Future Prospects for InTone
InTone’s technology has the potential to expand into other languages besides English. The company plans to continue improving its AI models to enhance accent accuracy and reduce errors. InTone’s innovative approach to accent enhancement has the potential to disrupt traditional language training methods in the BPO and customer support industries.
Revolutionizing Communication for Non-Native English Speakers
In conclusion, InTone is a game-changer for businesses that want to overcome language barriers. Its AI-powered voice platform allows non-native English speakers to communicate more effectively with their customers, resulting in improved customer experience, increased customer satisfaction, and reduced communication barriers.
InTone’s technology is continuously evolving and has the potential to become a global leader in accent enhancement. If you want to take your business to the next level, consider enhancing your accent with InTone.
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