RingCentral is a cloud-based communication platform that unifies voice calls, video meetings, and file sharing, providing secure and open communication tools for teams of all sizes.
Transform Your Business Communications
RingCentral is a cloud-based contact Centre solutions that provides businesses of all sizes with the resources they need to be successful while working in an increasingly digital world. It provides unified, intuitive, secure and open communication tools for teams of any size. With features like voice calls, video meetings and file sharing, RingCentral enables teams to collaborate easily on their projects and get work done quickly. Its reliable system also ensures that data is backed up securely in the cloud for easy access as needed.
Benefits:
- Unification of communication tools – Use one platform for voice calls, video meetings and file sharing
- Intuitive interface – Easy to understand user interface allows efficient navigation between tasks
- Open platform – Integrates with existing systems, including business applications such as Salesforce and Office 365
- Secure environment – Offers enhanced security protocols for data protection
- Infinite cloud storage – No need to worry about running out of space for storing documents or applications
- Contact Centre solutions– Comprehensive call center software with features such as call routing, analytics, reporting & more
Drawbacks:
- Additional hardware may be needed depending on whether users want desktop computers or mobile devices
- Setup can take some time if users are unfamiliar with the platform
- Not all features are supported by all operating systems (e.g., Mac OSX)